Responsible Gaming

Leisure, Not a Source of Income

Spinboss describes gambling as a way to spend leisure time, not a way to earn money, and advises playing only with spare money while keeping track of the time and money spent. That is good advice for every casino: the games have a built-in edge, so losses over time are normal. Only adults aged 18 and over may play, and Spinboss verifies the age of all customers.

Habits that help:

• Set a budget for each session and do not top it up.
• Keep an eye on the clock and take breaks.
• Never chase losses.
• Do not mix gambling money with money for bills.

Options at Spinboss

Spinboss handles its responsible gaming measures through customer support:

• Take a break. Ask support to exclude you for a period of time.
• Self-exclusion. Send a request by e-mail to support. The account is closed as soon as practicable. Report any other accounts you hold and do not open new ones.
• Close your account. Ask by e-mail or live chat. Withdraw your balance first, because money left in a closed account is voided.

The help centre also points to a Responsible Gaming section in the player profile. The responsible gaming page carries a 13-question self-test and recommends parental-control filters such as Net Nanny for shared devices.

Signs to Watch For

Playing longer than intended, borrowing to gamble, hiding play from others or feeling restless when not gambling are all reasons to stop and seek advice.

Free Help in the UK

• GamCare - National Gambling Helpline 0808 8020 133, free, 24 hours a day, 365 days a year, plus live chat and WhatsApp.
• GambleAware - free, confidential support and a service finder for local treatment.
• Gamblers Anonymous - daily meetings with no appointment needed, plus Gam-Anon for family and friends.
• Samaritans - 116 123, free, day or night.